Shipping Policy

Order Fulfillment

Crest Fasteners shipping policy includes courteous service with a prompt response. Our extensive inventory allows us to have most items ready to ship, offering a positive order fulfillment on almost all orders.

With nearly 99% of the items on Crest currently in stock, our inventory is ready for immediate shipment from the closest of 31 distribution centers located throughout the US Canada. Many items, including our new line of Stainless Steel fasteners with ship from local distribution centers in Australia (Brisbane, Queensland ,Melbourne, Victoria, Perth, West Australia, Sydney, New South Wales), Uk (Cradley Heath, West Midlands), Canada (Edmonton, Alberta, Montreal, Quebec , Toronto, Ontario Vancouver, British Columbia and Sao Paulo, Brazil.

Placing your order by 2:00pm EST ensures shipping the day of the order (in most cases). If an item is not currently in stock, we will quickly send an email to inform you. Customers can easily cancel their order or wait for availability- Crest Fasteners will notify you of the estimated time of delivery and shipping. Crest Fasteners orders ship using UPS(for orders under 150 lbs. or Con-Way if the order is over 150 lbs. Shipping is FOB the warehouse of shipment.

Shipping Options

Crest Fasteners uses UPS Worldwide for shipping up to (150lbs.) or LTL (Less that truckload) and Con-Way. Customers may select Collect freight as an option at checkout. Please choose your preferred shipping method at checkout.

How do I track my order?

Billing, Packing and shipping information are sent shortly after your order is processed. Customers can then log into their Crest Fasteners account and click on the Order Lookup link (Under your User Account links). Select the order that you want to track and click on the link. Your tracking number will appear. Simply follow this link